Customer Frequently Asked Questions

• What is an extended warranty?
• Do I really need an extended warranty?
• Are there any vehicle eligibility requirements?
• Is my contract transferable to another person, or another vehicle that I purchase?
• What are your hours of operation, phone numbers, mailing address and email addresses?

• What is an extended warranty?
  
  Extended service contracts are typically referred to as extended warranties. They are most typically a promise to pay the repair facility to replace or repair a covered part and/or component that has failed or worn beyond the manufacturer's tolerances.
  
  
  

• Do I really need an extended warranty?
  
  There are many reasons to purchase an extended warranty. In short, because cars break. Your vehicle is one of your biggest investments. An extended warranty will ensure it is always in the best mechanical condition. With the complexity of today's vehicles, one major repair often costs more than the service agreement.

  Since our service agreement is transferable, it increases the resale value to potential buyers. Who wouldn't want to own a vehicle that comes protected from repair bills?

  
  

• Are there any vehicle eligibility requirements?
  
  The vehicle must not be older than 15 model years, must be valued at least $3000 or more and must have less than 125,000 miles on the odometer.  Please call our toll-free number for details.
  
  
  
• Is my contract transferable to another person, or another vehicle that I purchase?
  
  Yes, your Diamond Warranty Service contract can be transferred to another owner if you sell your vehicle.  IMPORTANT: Your service contract is not transferable to another vehicle.
  
  
  
• What are your hours of operation, phone numbers, mailing address and email addresses?
  
  For complete contact information, please Click Here to visit the Diamond Warranty Corporation Contact Information Page.